Ufindus

October 31, 2007

Contacting UFindUs.com

Remember that if you have anything that you want to discuss with UFindUs then there are various ways of getting in touch with us. We have our support telephone number which is 0845 013 5104 where our service reception staff will be able to direct your call in the most appropriate direction.

We also have the UFindUs feedback mailbox if you want to email your comments or queries to us. This can be done by sending your email to feedback@ufindus.com. Alternatively you can write to us at UFindUs head office marking your envelope for the relevant department. The address is  UFindus Ltd, Lancaster Business Park, Caton Road, Lancaster LA1 3RQ.

No matter how you contact us you can be assured that we will work towards dealing with your request as efficiently as possible.

October 1, 2007

Getting the most out of your UFindUs package

Its really easy to forget, when your this side of the fence, that not everyone knows or understands how the Internet works. As a business our teams here at Customer Street and UFindUs don’t assume that just because someone has taken out our package they will immediately know how to make the most out of the opportunity we put before them.

We realised a long time ago that we don’t just stumble across happy customers, we create them. We have a great product which for over5 years has continued to grow and develop alongside the Internet. But, and there is always a but, the way things work on the Internet changes on a weekly basis. What was right last week may not be right today.

We cant expect the average Customer Street or UFindUs customer to possibly keep abreast with these changes as they happen. At the end of the day they have businesses to run themselves. What we can however do is make keeping up to date with these changes a lot easier.

Our search manager Lee Johnson is on hand to get relevant snippets of information out to our customers by way of his almost daily posts on his SEO blog.  As consumers we should never underestimate the power of what can be achieved through the power of the Internet, and as Customer Street customers you shouldn’t underestimate the wealth of resources that you can draw on to make sure that the services we provide you with continue to offer excellent value by delivering a service second to none.    

Check out Lee’s blog and store it as a favourite so that you dont miss out on any of his hints and tips.

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